Notifications from Aflac

We care about Aflac’s policyholders affected by the recent weather:

To help provide relief for California policyholders residing in Santa Cruz County who were affected by the coastal storms, Aflac will provide a premium grace period starting Dec. 23, 2024, and ending Apr. 15, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent wildfires:

To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide a premium grace period starting Jan. 7, 2025, and ending Mar. 10, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent earthquake:

To help provide relief for California policyholders residing in Del Norte, Humboldt, and Mendocino counties affected by the earthquake, Aflac will provide a premium grace period starting Dec. 5, 2024, and ending Feb. 03, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


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Aflac on the issues

Bringing real solutions to the public policy conversation about rising and unexpected health care costs.

Aflac on the issues

Bringing real solutions to the public policy conversation about rising and unexpected health care costs.

Helping bridge the Medical Debt Gap

An illness or injury shouldn’t leave anyone in debt. Aflac’s supplemental insurance is a financial tool that can help take care of the out-of-pocket expenses major medical insurance doesn’t cover. Watch this video to learn more about supplemental insurance and how it can help alleviate the burden of rising health care costs for American families.

Aflac WorkForces Report

The Aflac WorkForces Report is an annual research study examining of employer and employee trends and attitudes regarding workplace benefits. The 2024-2025 WorkForces Report reveals that American workers overwhelmingly view supplemental insurance as a solution to rising health care costs and an essential component of a complete benefits package.

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51% of all workers can’t cover more than $1,000 in out-of-pocket costs for an unexpected illness or injury.

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54% of American workers feel significant anxiety about health care costs beyond what their insurance covers.

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93% of American workers believe there is a growing need for supplemental benefits.

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92% of American workers enrolled in supplemental benefits say these benefits help their financial security.

Dive deeper into the findings of the 2024-2025 WorkForces Report.

View the Fact Sheets

Our Policyholder Voices

Aflac’s mission is to help Americans and their families through life’s difficult moments. Discover how supplemental insurance has helped Americans afford medical treatment when they needed it most.

Making a Difference

Aflac gives back and cares for our employees, policyholders, and the communities we live and work in.

Federal Advisories