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Brand Recognition: Aflac’s success and momentum continued into the new millennium with the launch of the Aflac Duck campaign that catapulted Aflac’s consumer awareness to where about 9 out of 10 people recognize the Aflac brand in both the United States and Japan.
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2000
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Jan. 1: The Aflac Duck appeared on the scene in its first commercial “Park Bench.” Since then, the Aflac Duck has become an advertising icon in both the United States and Japan, appearing in hundreds of commercials. The commercials featuring the Aflac Duck didn’t just help people remember the company’s name; they transformed the Aflac Duck into a cultural icon, a soaring symbol of its philanthropy, and a powerful reminder that help can come with heart — and humor. By 2002, U.S. sales had doubled, and new sales topped $1 billion for the first time. The Aflac Duck impacted just about every aspect of the company and aligned us with some of the best-branded companies in the country.
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2003
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A less-boisterous Aflac Duck made a splash as the main character in Aflac Japan’s advertising, helping us expand the protection we provide to Japanese consumers.
Aflac Japan became the No. 1 insurance company in terms of the number of individual cancer and medical policies in force.
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2005
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Aflac changed its logo to include the icon that has spearheaded great brand recognition: the Aflac Duck.
Aflac pledged $1 million to the Martin Luther King, Jr. Memorial at West Potomac Park in Washington, D.C.
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2008
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Aflac became the first publicly owned company in the United States to give shareholders a non-binding “Say on Pay” advisory vote on executive compensation.
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2009
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Aflac completed its acquisition of Continental American Insurance Company, which is currently branded as Aflac Group Insurance, increasing our ability to reach employees at worksites across the U.S. by expanding our position in the broker sales market.
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The 2010s: Spreading our wings
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2011
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Aflac U.S. exceeded $5 billion in annualized premiums in force for the first time.
Aflac was the first company to contribute more than $1 million to the Red Cross for tsunami relief after a tragic earthquake off of the coast of Northeastern Japan.
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2012
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For the first time, Aflac invited a patient at the Aflac Cancer Center to design the popular Aflac Holiday Duck. Each year, thousands of plush ducks are sold throughout the country and online, with the net profits from the sales going help to support children’s cancer treatment programs in the area where the duck was sold.
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2013
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Aflac Chairman and CEO Dan Amos accepted the “Salute to Greatness” award from the Dr. Martin Luther King, Jr. Center in Atlanta.
Aflac Japan began expansion of its partnership with Japan Post group to offer Aflac’s cancer insurance policy to Japanese consumers, ultimately giving access to distribution through 20,000 postal outlets within a couple of years.
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2015
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Aflac names Teresa White as president of Aflac U.S. and Audrey Boone Tillman as general counsel, making them the first African Americans and the first women to hold their respective top leadership positions.
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2016
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Aflac was the first corporation to donate $1 million to The Smithsonian’s National Museum of African American History and Culture.
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2018
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With the help of pediatric oncologists and psychologists, childhood cancer survivors, and animatronics experts, we introduced My Special Aflac Duck® — a robotic companion designed to comfort children with cancer.
This compassionate companion was a rousing success, winning “Best in Show” at the CES, and being named by TIME Magazine as one of the 50 Best Inventions of 2018. My Special Aflac Duck is given to these pediatric patients free of charge to help comfort them during treatment and recovery.
Since that time, Aflac has given My Special Aflac Ducks to more than 34,000 children in the United States, Japan and Northern Ireland through 2024.
Aflac Incorporated successfully converted its Japan branch (Aflac Japan) to a subsidiary, Aflac Life Insurance Japan.
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2019
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In October 2019, Aflac opened an office in Northern Ireland, where our operations work to provide an exceptional digital experience for our customers and policyholders in their time of need, while supporting field agents with onboarding, selling and servicing their policyholder accounts.
In November 2019, Aflac completed its acquisition of what would come to be known as Aflac Dental and Vision.
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The 2020s: A decade of helping close gaps in health care
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2020
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In response to the COVID-19 pandemic, Aflac was among the first to move more than 90% of employees in the U.S. to remote work configuration.
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2022
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In February 2022, after significant research, Aflac adapted its award-winning My Special Aflac Duck program for children with cancer to include children with sickle cell disease and blood disorders. More than 1,000 requests were received within the first month of the newly designed program for this disease that impacts more than 100,000 Americans.
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2023
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Virgil Miller was named President of Aflac U.S., succeeding retiring Teresa White.
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2024
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Aflac Japan celebrated its 50th anniversary of operating in Japan.
Aflac Incorporated celebrated its 50th anniversary of being listed on the New York Stock Exchange (NYSE).
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2025
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Aflac celebrated its 70th year since its founding.
Dan Amos celebrated his 35th anniversary as CEO of Aflac Incorporated.
Virgil Miller named president of Aflac Incorporated — making him the first African American to hold this title — in addition to the role of president of Aflac U.S.
Aflac celebrated the 30th anniversary of the Aflac Cancer and Blood Disorders Center.
Aflac Incorporated marked its 43rd consecutive year of increasing dividends.
Aflac celebrated the 25th year since the introduction of the Aflac Duck.
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Now and in the future: Accolades and recognition
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An immeasurable number of events have taken place over the decades — but it’s not the number of years that matters most — it’s the opportunity and the privilege of benefiting the lives of millions of people.
What began as a dream has become a company trusted by millions, powered by performance and purpose. From that six-room office in Columbus, Georgia to an international Fortune 500 company, we’ve never lost sight of why we started. Not just to offer insurance … but to be there when people need us most.
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Aflac has continued to make remarkable accomplishments, and the world continues to take notice. For example, Aflac Incorporated (NYSE: AFL), a Fortune 500 company, has helped provide financial protection and peace of mind for seven decades to millions of policyholders and customers through its subsidiaries in the U.S. and Japan. In the U.S., Aflac is the No. 1 provider of supplemental health insurance products.1 In Japan, Aflac Life Insurance Japan is the leading provider of cancer and medical insurance in terms of policies in force. The company takes pride in being there for its policyholders when they need us most, as well as being included in the World’s Most Ethical Companies by Ethisphere for 19 consecutive years (2025), making Aflac the only insurance company in the world to appear on this list every year since its inception in 2007. Additionally, Aflac has been listed on Fortune’s World’s Most Admired Companies for 24 years (2025). In addition, the company became a signatory of the Principles for Responsible Investment (PRI) in 2021 and has been included in the Dow Jones Sustainability North America Index (2024) for 11 years.
1 LIMRA 2024 U.S. Supplemental Health Insurance Total Market Report
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