Aflac Dental and Vision
Pre-Sales
National Pricing Strategy
Dental Network Flyer
Join our Provider Network
Vision Network Flyer
Know the Difference – Dental Coverage
Dental PPO Employer Flyer
Dental MAC Employer Flyer
Provider FAQ
3-99 Everwell Plans Snapshot
Brochure Plans Snapshot
Custom 100 Plans Snapshot
Renewal Exceptions and Cancellations
Direct Deposit Form
Direct Deposit Form
Did you know that you may not have a direct deposit form on file with Dental and Vision? Still receiving paper checks? Then it is time for you to update your banking information with us. Please follow the instructions below to enroll:
- Click the image of the form below
- Download the form
- Populate the form
- Mail the form back to the Tampa Office:
Aflac – Billing Team
4211 W Boy Scout Blvd, Ste 295
Tampa, FL 33607
Post-Sales
Member Portal Guide
Employer Portal Guide
Employer Administration Guide
Escalations
Effective May 1st, Aflac Dental & Vision proudly launches TRAX, our new workflow system designed to streamline the management of dental and vision escalations.
Who can access TRAX?
- Distribution Vice Presidents (DVP) and their office staff
- Market Directors and their office staff
- Regional Sales Coordinators and their office staff
- Broker Sales Professionals
- Veteran Advisory Council
The DVEscalations email inbox will no longer be the
channel for submission of dental and vision escalations.
How to use TRAX?
Accessing TRAX: Log in to SEMP and click the TRAX logo. See screenshot below.
Submitting an Escalation: For those that have submitting capabilities as noted above, follow the simple step-by-step process in the Training Reference Document to enter your escalation request.
Tracking Your Requests: Monitor the status of your escalation requests and communicate directly with ADV through Pulse, an instant messaging system within TRAX.
Who do I contact if I have questions?
If you have any questions, please contact your Market Office.
ADV Updates
Stay in the know with Aflac Dental and Vision! Be on the lookout for periodic key updates containing vital information and insights into challenges we are tackling. The locations provided below are how you can easily access these crucial updates and stay connected with the latest developments.
On Field Force Services, on the main Dental & Vision page, you will find the Dental and Vision Update, which will contain the Key Updates pdf.
On the main Field Force Services page, on the right-hand side, you will find the Dental and Vision Update, which will contain the Key Updates pdf.
