Notifications from Aflac

We care about Aflac’s policyholders affected by the recent weather:

To help provide relief for California policyholders residing in Santa Cruz County who were affected by the coastal storms, Aflac will provide a premium grace period starting Dec. 23, 2024, and ending Apr. 15, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent wildfires:

To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide a premium grace period starting Jan. 7, 2025, and ending Mar. 10, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


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Fair Purchasing

Aflac purchases are made strictly on the basis of quality, suitability, service, price and efficiency. Aflac treats its suppliers fairly and equitably, meaning we award orders and contracts solely on the basis of merit and without favoritism. All contracts and agreements entered into by Aflac and its subsidiaries must comply with any applicable laws and regulations. This includes, where applicable, the business associate provisions of the privacy regulations put into effect by U.S. HIPAA. If you are aware of any unethical behavior, please report it in any of these ways:

  • Call the Aflac Code of Conduct Department at 800.981.6497.
  • Send a letter to 1932 Wynnton Road, Columbus, GA 31999.

In an effort to ensure supplier data is accessible within the company as well as outside the organization, suppliers may register/add their profile to the Aflac Supplier Gateway to have their products or services viewable by Aflac.

Aflac Supplier Code of Conduct

Aflac’s suppliers and Aflac are both dedicated to conducting themselves with the utmost integrity, fairness and respect as defined in our Supplier Code of Conduct found here.

Supplier Ethics

World's Most Ethical CompaniesAt Aflac, we believe acting ethically and responsibly is not only the right thing to do, but is also the right thing to do for our business. Aflac is the only insurance company to be named to the Ethisphere® Institute's annual list of World's Most Ethical Companies every year since the prestigious award’s inception in 2007.

What Does Aflac Purchase?

Aflac is always seeking partners that can deliver a wide array of goods and/or services. Below you’ll find some key categories of interest along with service descriptions, but this does not represent an all-inclusive list. Additionally, Aflac does not guarantee any business to suppliers that register within our registration portal.

IT products and services
  • IT consulting
  • Hardware and software (HW/SW) purchases and maintenance
  • Data storage and management
Marketing services
  • Media buy
  • Marketing and advertising agencies
  • Marketing events and trade shows
  • Market research
Professional services
  • General consulting
  • Financial consulting
  • Legal services
Facilities management and maintenance
  • Janitorial
  • Heating, ventilation and air conditioning (HVAC)
  • Dining and vending