Notifications from Aflac

We care about Aflac’s policyholders affected by the recent weather:

To help provide relief for California policyholders residing in Santa Cruz County who were affected by the coastal storms, Aflac will provide a premium grace period starting Dec. 23, 2024, and ending Apr. 15, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent wildfires:

To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide a premium grace period starting Jan. 7, 2025, and ending Mar. 10, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


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Sustainable Purchasing Leadership Council (SPLC) logo

Aflac is proud to be a founding member of the nonprofit Sustainable Purchasing Leadership Council (SPLC) whose vision is “... a world where the production, distribution, use and disposal of goods and services enhance the long-term health and vitality of society, economies and the planet.” Aflac works with SPLC to apply its principles of leadership in sustainable purchasing:

  • Understanding environmental, social and economic (ESE) procurement impacts
  • Committing to Aflac’s responsibility for ESE procurement impacts
  • Delivering results for improved ESE procurement impacts
  • Promoting internal and external innovation that advances a positive future in ESE procurement impacts
  • Pursuing transparency of information that supports a marketplace of innovation

Member of Dow Jones Sustainability Indices in Collaboration with RobecoSAM

Aflac has been named to the Dow Jones Sustainability List North America for ten years.