Notifications from Aflac

We care about Aflac’s policyholders affected by the recent weather:

To help provide relief for California policyholders residing in Santa Cruz County who were affected by the coastal storms, Aflac will provide a premium grace period starting Dec. 23, 2024, and ending Apr. 15, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent wildfires:

To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide a premium grace period starting Jan. 7, 2025, and ending Mar. 10, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


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Vision Insurance

Regular eye exams can help detect a wide range of health problems, including high blood pressure and diabetes.

Aflac Vision Insurance is available through worksite payroll deduction only.

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Vision Plan Highlights

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Annual Eye Exam

Aflac pays for a once-per-year eye exam by an Optometrist or Ophthalmologist. May not be available in all states.

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No Network

There’s no need to end a relationship with your eye doctor. Choose any Optometrist, regardless of network.

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A Range of Benefits

Provides benefits for many types of eye surgeries, eye diseases/disorders, and permanent visual impairment.

How Vision Insurance Works1

  • 1

    You notice a change in your vision.

    You have trouble seeing objects at a distance and go to the optometrist.

  • 2

    You go to the optometrist.

    Your doctor performs an eye exam and prescribes glasses.

  • 3

    Your Aflac Vision Policy kicks in.

    Aflac vision coverage pays benefits directly to the policyholder.

  • 4

    You get paid.

    Up to $220 is payable directly to you.

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