We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in Santa Cruz County who were affected by the coastal storms, Aflac will provide a premium grace period starting Dec. 23, 2024, and ending Apr. 15, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent wildfires:
To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide a premium grace period starting Jan. 7, 2025, and ending Mar. 10, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
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Some Aflac policies pay you money for staying on top of your health by getting routine checkups and medical screenings such as physicals, dental exams, eye exams and more. Most Aflac Accident, Hospital Indemnity and Cancer Insurance policies have wellness or health screening benefits.
Some common exam types that may qualify include**:
Accident Policies:
Hospital Policies:
Cancer Policies:
Filing your claim is easy. Have these three things ready to make your claims submission faster:
Follow these five easy steps to file a claim and get paid fast:
How much money will I receive? The amount depends on how many policies you have and the exam or checkup you got. If you have multiple policies, the amount may be higher. If you have multiple policies, you only need to file a claim for one policy and the Aflac team will ensure you are paid all benefits you are due.
How will I get my money? The fastest way to get paid is to enroll in direct deposit. Once you’ve registered and logged in at aflac.com/login, go to My Account in the top right corner of your screen. Select Manage Account and choose the Billing and Direct Deposit option. From there you can enter your banking information.
How long will it take to get my money? Processing time is based on business days after all required documentation needed to render a decision is received and no further validation and/or research is required. Enroll in direct deposit to get paid faster.
How long am I eligible for this wellness benefit? Your wellness benefit is paid once per year when you file a claim (Accident/Hospital Indemnity is once per year per policy and Cancer is once per year per covered person). If you have had your Aflac policy active for several years and you forgot to file your wellness claim, you can file wellness claims for previous years.<?
I’ve never logged in to my Aflac account. How do I do that?
Remember: Checkups = Aflac checks. Don’t leave your money on the table.
Need help logging in? Check out our Getting Started Guide.
*In New York, Aflac policyholders have a routine medical exam benefit.
**Limitations and Exclusions apply. These are examples of common exams that may be covered under a wellness benefit, if available. Coverage varies by state and plan selected. Please refer to your policy for details and a list of covered exams or contact your Aflac agent for complete coverage details. For claims to be paid, all information needed to make a claims decision must be submitted to Aflac for a covered health event.
Coverage is underwritten by Aflac. In New York, coverage is underwritten by Aflac New York.
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