Notifications from Aflac

We care about Aflac’s policyholders affected by the recent weather:

To help provide relief for California policyholders residing in Santa Cruz County who were affected by the coastal storms, Aflac will provide a premium grace period starting Dec. 23, 2024, and ending Apr. 15, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent wildfires:

To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide a premium grace period starting Jan. 7, 2025, and ending Mar. 10, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


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PPO vs. POS Plans: What’s the Difference?

Health insurance can come in a variety of different forms. PPO (preferred provider organization) and POS (point of service) are two common types of plans. Understanding the differences between PPO and POS plans may help you make the right decision for your needs. Let’s review how each type of health insurance plan functions more in-depth.

If you are getting an insurance plan through your employer, you may not be able to choose between a PPO and POS. However, if you are buying health insurance through the insurance marketplace, you can decide whether you want a PPO or POS.

2 Min Read

It’s important to note that Aflac does not offer primary health insurance but supplemental insurance plans that work with your existing coverage to create better support. We complement a variety of health insurance plans, including PPO and POS plans.

Let’s dive deeper into what PPO and POS plans are, their main differences, and how supplemental insurance can help you cover additional expenses.

What is a PPO?

A PPO is possible because a selection of doctors and dentists agree to form a care network with an insurance company.1 When the policyholder chooses a doctor, they can choose someone in or out of the network.

If the policyholder chooses an in-network provider with their PPO plan, they are more likely to receive a discount on services. They can still choose an out-of-network provider, but it may be more expensive for the same kind of services.1

What is a POS?

A POS is similar to a PPO, but it has specific differences. These plans are similar in the sense that they both create a community of providers for policyholders to work with. However, you can’t choose an out-of-network doctor as your primary care physician with a POS. Also, the policyholder must go through this physician to be referred to a specialist.2

Also, POS plans usually don’t have to meet a deductible, or dollar value paid out-of-pocket before accessing benefits.3

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What’s the difference between a PPO and POS?

The main difference between PPO and POS insurance plans is that it’s more challenging to see an out-of-network provider in a POS.3 It is possible to see an out-of-network provider in a POS plan, but it will cost more money and you will have to do all the administrative paperwork yourself.1,3

However, there are a few other factors that differentiate PPO and POS health insurance plans:

  • Costs: Typically, a PPO is more expensive than a POS.3
  • Primary Care Provider: In a POS, you must choose an in-network primary care provider that provides your regular care and makes all your references for additional medical services. With a PPO, you can see whomever you’d like, but you may have to pay more if they are out of network.3
  • Referrals: You can only see a specialist in a POS if your primary care physician refers you.3 In a PPO, you may have more freedom to see a specialist if you feel it is necessary.

Do I have to see in-network doctors with a PPO or POS plan?

As mentioned earlier, you must see providers within your network if you have a POS plan. If you need to see another provider, you may be required to get a referral from your primary care physician. With a PPO plan, on the other hand, you can visit out-of-network providers. Additionally, you don’t need referrals to do so.

Should I get a PPO or a POS plan?

The right type of health insurance plan for you can depend on your preferences, needs, and budget. If you’re willing to pay more for a plan with more flexibility, a PPO plan may be right for you. But if you want a less expensive plan and plan to stay in-network, you may consider a POS plan. Before you make a decision, be sure to review both types of health insurance thoroughly.

Supplemental insurance can complement your PPO or POS plan

Whether you have a PPO or POS, you may still be expected to pay out-of-pocket costs for necessary and preventative medical care. Aflac supplemental insurance is designed to help with those high medical expenses that major medical insurance doesn’t completely cover. Learn more about our products today, such as cancer insurance, critical illness insurance, and hospital insurance, to discover which plans can support you best.

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Learn more about Aflac products for Individuals & Families: